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Benefits, Resources & Medicare Counseling

Guidance You Can Trust

We are a non-profit serving ten towns across the Quinebaug Valley. Our staff and certified counselors help you understand your benefits, navigate applications, and make confident Medicare decisions — always free and unbiased.

What We Help With

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Who we serve

Ten Towns, One Community

As a non-profit Center for Active Living, we welcome adults 50+ from across the Quinebaug Valley. No matter which town you call home, our programs, meals, rides, and counseling are here for you.

BrooklynCanterburyEastfordKillinglyPlainfieldPomfretPutnamSterlingThompsonWoodstock

Come to dinner

Monthly Catered Dinner

Our catered dinner at the senior center, with entertainment. The date changes each month, so check the calendar and the Center Bulletin. Pay when you sign up.

Upcoming dinners

Monthly · 3rd Wednesday

  • Wednesday, November 18, 202611:30 AM – 1:30 PM
  • Wednesday, December 16, 202611:30 AM – 1:30 PM
  • Wednesday, January 20, 202711:30 AM – 1:30 PM
  • Wednesday, February 17, 202711:30 AM – 1:30 PM
Where
69 South Main Street, Brooklyn, CT 06234
Cost
$15 members / $20 non-members, paid at sign-up
Who can come
Adults 55+ and their guests are welcome.
Towns served
Brooklyn, Canterbury, Eastford, Killingly, Plainfield, Pomfret, Putnam, Sterling, Thompson, and Woodstock
Reserve your seat
Call (860) 774-1243 to reserve. You must pay when you sign up. Please write a separate check for each event, or pay cash. (860) 774-1243

Reserve Your Seat at Dinner

Tell us your name, a phone number, and your town. We will save you a place and call if anything changes. Prefer the phone? Call (860) 774-1243.

Benefits & Medicare Counseling

Municipal Agent to the Elderly

Our Municipal Agent serves Brooklyn residents with confidential, one-on-one help understanding and applying for benefits.

  • Information about local, state, and federal benefits and resources available to you.
  • Help navigating and applying for housing, healthcare, energy assistance, and SNAP (food benefits).
  • Identifying seniors at risk and connecting them to the right support.
  • Reporting needs and concerns to town officials and the Connecticut Department of Aging.

Brooklyn residents: call (860) 774-1243 to schedule a private appointment.

Medicare Counseling

Three Certified Medicare Choices Counselors provide clear, unbiased guidance — never tied to any insurance company or plan.

  • Unbiased information about Medicare and Medicare Savings programs.
  • Personal help during Open Enrollment each fall.
  • Year-round counseling as you retire, turn 65, or your situation changes.
  • Help comparing plans so you can choose with confidence.

Calling ahead for an appointment is appreciated, but no one is turned away.

Free and confidential. Call (860) 774-1243 to book a session.

Help With Paperwork & Applications

Forms and renewals can be frustrating. Bring them to us — our staff and counselors sit down with you one-on-one and help you get them done, free of charge.

License & Registration Renewals

Help renewing your driver's license and vehicle registration.

Healthcare & Medical Proxies

Help naming someone you trust to make healthcare decisions if you cannot.

Housing Applications

Help with housing applications, including senior and assisted living options.

Call (860) 774-1243 or stop by any weekday between 9:00 AM and 2:00 PM.

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Daily & Ongoing Support

These services run year-round rather than on a set date. Call the center at (860) 774-1243 and we will get you started.

Meals on Wheels

Hot meals delivered to the homes of neighbors who cannot get out, with a friendly check-in at the door.

Daily Café Lunch

TVCCA's Senior Nutrition Café serves a balanced lunch Monday through Friday at 11:30 AM. Please reserve 48 hours ahead.

Monthly Food Boxes

A food box every month for any senior who is income-eligible.

Farmers' Market Vouchers

Each year our staff prepare and hand out Farmers' Market vouchers to residents of all ten towns.

Protective Services for the Elderly

Trained staff know what to look for and how to help, so every senior lives with dignity and respect.

Support Through Life Changes

Counselors support seniors after the loss of a spouse and through a move into supported living.

Transportation to Appointments

Rides to medical and other essential appointments, provided entirely by our volunteer drivers. Please call ahead to arrange.

Wellness Home Visits

In-home visits for seniors who may be at risk, to check on well-being and connect them with the help they need.

Medical Equipment Lending

Borrow walkers, wheelchairs, shower chairs, and other equipment at no cost for as long as you need it.

Municipal Agent for the Elderly

Information and hands-on help with local, state, and federal benefits — housing, healthcare, energy assistance, and SNAP.

Medicare Counseling

Unbiased guidance from our Certified Medicare Choices Counselors during Open Enrollment and all year round.

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Town & Regional Resources

Falls Free Self-Check

Eight quick questions about your steadiness and home safety — anonymous, nothing saved. Bring your printable results to your next doctor's visit.

Have you fallen in the past year?

1. Have you fallen in the past year?

Do you feel unsteady when standing or walking?

2. Do you feel unsteady when standing or walking?

Do you worry about falling?

3. Do you worry about falling?

Do you hold onto furniture or walls when walking at home?

4. Do you hold onto furniture or walls when walking at home?

Do you take medicines that sometimes make you dizzy or drowsy?

5. Do you take medicines that sometimes make you dizzy or drowsy?

Do you have numbness or trouble with your feet or legs?

6. Do you have numbness or trouble with your feet or legs?

Are there loose rugs, cords, or poor lighting where you walk at home?

7. Are there loose rugs, cords, or poor lighting where you walk at home?

Has it been more than a year since your eyes were checked?

8. Has it been more than a year since your eyes were checked?

Ready to talk through your options?

Stop by any weekday between 9:00 AM and 2:00 PM, or send us a message. We'll help you find the right support — no question is too small.

Privacy & legal notice: how we protect your information

Social services, not clinical healthcare

We are a social service and community center — meals, rides, activities and friendship — not a doctor's office or clinic. Because we don't diagnose, treat or bill health insurance, the HIPAA medical privacy law does not apply to us. Your information is protected by other federal and state rules described below.

Your records stay confidential

Under the Older Americans Act, we never share your records — including your income, benefits or disability information — with anyone not authorized, unless you give written permission.

National best practices

Our record-keeping follows the National Institute of Senior Centers standards for confidentiality, secure storage and written release of information.

Public records requests

Even though we work with our member towns, personal details like your birth date, emergency contacts and income are kept private and are generally exempt from public records requests. Reports to towns show totals only, never names.

We are not lawyers

Center staff, directors and municipal agents are not attorneys and cannot give legal advice. This information is for general guidance only. If you have questions about HIPAA, public records, privacy laws or your legal rights, please contact an attorney. See local elder law attorneys.